Support & Clarity

Common
questions.

Everything you need to know about our local web support services in Prince George.

What counts as "Support"?

Almost anything! Adding products to Shopify, updating WordPress plugins, fixing CSS layouts, or even basic graphic design for your banners.

Do hours roll over?

Yes. Any unused hours roll over for up to 60 days. This gives you flexibility if one month is quieter than the next.

Is there a contract?

No long-term commitments. You buy the hours you need, and you can stop or change plans at any time through your account portal.

How fast are updates?

Most small updates are completed within 24–48 hours. If something is urgent, we prioritize it to get you back online immediately.

Pricing in CAD?

Yes, all pricing is in Canadian Dollars. As a local "Small Supplier," we do not charge PST/GST at this time.

WordPress or Shopify?

We specialize in both. Whether you need a Liquid code fix on Shopify or a PHP update on WordPress, we've got you covered.

Still have questions?

Give us a call or text locally in Prince George.

(236) 331-6939